Alfie
Get instant feedback on your content draft
Privacy Policy
How Alfie collects and uses data
This Privacy Policy explains how Alfie collects, uses, processes, discloses, and safeguards information we obtain from and about our customers, visitors to our Sites, and business prospects and partners (collectively, “You”), including information we collect when you visit our websites or other services offered by Alfie, or purchase our products and services (collectively, our “Services”).
Your use of the Services is subject to this Privacy Policy and to our Terms of Service, which can be viewed at https://app.tryalfie.com/terms.
How Alfie collects information
For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you, our business partner, from various sources described below.
Where applicable, we indicate whether and why you must provide us with Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the service or if we are legally required to collect it.
Personal Information provided by you
Registration and other information you provide
We collect your information, including your sign-in credentials, name, email address, and avatar (if provided), when you register to use our Services, request that we contact you or provide additional information to you, or attend an event.
Communications
If you contact us directly, such as to request information or access to the Services, or for Customer Support, we may receive additional information about you, such as your contact information and the contents of your communication. We may receive information when you complete a form on our Sites.
Payment information
Payment information provided by you via our Sites will be stored and processed by Stripe. We will collect certain information on the Sites required for Stripe to process payments, including credit / debit card numbers, security numbers and other related payment information. Stripe's Privacy Policy can be viewed at: https://stripe.com/us/privacy.
Information we collect when you use the Services
Cookies and similar technologies
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer or mobile device. When you use our Services, we and our third-party service providers may collect information from you through cookies.
We may use both session cookies and persistent cookies. If you disable cookies on your browser, some parts of the Services may not work fully.
Content and feedback
We will collect and store content input, generated feedback, and feedback ratings in order to provide and improve our Services.
How Alfie uses information
Providing our Services
We use your information to provide our Services. This includes but is not limited to the following:
- Using your content input to generate feedback for you
- Using your feedback ratings to improve future generated feedback
Analytics
We will use your information to understand and analyze how you use our Services.
Communications
Alfie will use your information to communicate with you, including to respond to your inquiries and to send emails to an email address you provide to us for customer service or technical-support purposes.
You may withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal; We need your Personal Information to provide you with the Services, including for account registration, or to respond to your inquiries; We have a legal obligation to use your Personal Information; and We or a third party, have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information to conduct business analytics, and otherwise improve the safety, security, and performance of our Services.
Data retention
We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period or to, or such information is necessary to resolve disputes and enforce our agreements.
Your rights and choices
Upon request, Alfie will provide you with information about whether we hold any of your Personal Information. You can access or rectify your information by reaching out to us at alfred@tryalfie.com. You can delete your information by sending an email to alfred@tryalfie.com with the respective email address you would like for us to delete. To opt-out of receiving our newsletters or marketing emails, you can contact us at the above email address. Please note that we have the right to reject deletion requests that are unduly burdensome or repetitive or that cannot be honored in light of legal obligations or ongoing disputes, or where retention is necessary to enforce our agreements or protect our or another party's rights, property, safety, or security.
You also have the right to exercise your right to data portability to easily transfer your Personal Information to another company.
How to contact us
If you have any questions or concerns about this Privacy Policy or its implementation, you may contact us via email (alfred@tryalfie.com).
Updates to this Privacy Policy
We will post any adjustments to this Privacy Policy on this page, and the revised version will be effective when it is posted.
If we materially change the ways in which we use or share Personal Information previously collected from you through our Service, we will notify you through our Service, by email, or other communication.
Last modified 29 November 2022